- Needs Analysis
The completion of A Needs Analysis within your organization is crucial so as to determine what your actual training needs are. This will also ensure that any training intervention that is conducted is efficient and effective and focuses on the areas of greatest need.
- Sales Training
Selling is not just about following a process
- High Performance Coaching
Coaching is a facilitative process that has a lasting developmental impact on performance
- Customer Service Training
- Soft Skills Training
Soft skills are those attributes that play a significant role in molding an individual’s personality and are vital for anyone who wants to make a success of their career. In this increasingly competitive business world, soft skills are imperative, as individuals have to have a “competitive edge” that differentiates them from other individuals with corresponding qualifications. Examples of some of the programmes that we offer are: Communication skills Problem solving Time management Conflict management Business etiquette Feelings awareness & empathy Career planning Values clarification & stereotyping Listening skills Assertion Decision making Building trust Please take note that our programmes on offer are not limited to the above.
- Leadership & Management Development Programmes
Developing talent internally is the best way to get great leaders who understand the culture of your organization.
- Design & Development of Training Material
We are creative and innovative when designing and developing training material.
- Completion of WSP’s & ATR’s
The Skills Development Levy is a monthly levy equivalent to 1% of a company’s payroll
- Needs Analysis
- About Us
- Our Mission
We endeavour to design and deliver high-impact developmental programmes and to provide exceptional quality professional development and coaching services combined with evaluation strategies to ensure that our clients receive the most sustainable behavioural development. We strive to nurture talent, accelerate the development of leaders and increase the productivity and profitability of organizations.
- Our Philosophy
Our philosophy is to provide training that is relevant, specific and meaningful and that identifies the appropriate training needs of an organization. We link our training to performance and competency requirements with an emphasis on enhanced efficiency. We collaborate closely with our clients, ensuring that the right areas are targeted to deliver optimal results. We guarantee that our clients receive a maximum return on their training investment. Learning and development is not something that we view as a once off isolated event, but rather as a continuous process. From this perspective, we encourage our learners to take ownership for their learning and pursue the exceptional. In order to have an impact on our learners and influence their behaviour, we believe we need to inspire them.
- Our Vision
We will be recognized in the industry as the market leader of quality professional training and people development. We will change the way people perceive training and learning by providing outstanding and innovative services and solutions that are aligned to our clients’ needs. By inspiring our learners both professionally and personally, we will unleash their potential to help them become a skilled leader.
- Our Values
Savant’s greatest assets, our values define how we operate as a business and how we evaluate our decisions and actions. We embrace diversity and value the uniqueness of every individual we work with. Honesty: not just in words and deeds, but to ourselves as well. Creativity: we love generating fresh ideas and we value the diversity and exploration of different perspectives from multi-talented groups of people. Commitment: we are committed to our clients, learners and results. We commit to our values and principles–always operating with pride and a sense of purpose. Passion: we are passionate about people development; this shapes our existence and guarantees that we deliver results. Trust: we establish our personal profile and credibility by being true to our agreements that we make with our clients. Building a fantastic reputation will help us reach our goals.
- Our Approach
We map competencies against needs and tailor-make flexible and highly effective learning solutions that address the shortfall between the two. We promote internal growth and discovery through experiential learning catered to the needs of each learner’s preferred learning style. If learning is active and dynamic, knowledge retention is guaranteed. Our training is practical and flexible with a close link between theory and practice. We focus on developing people and not simply developing knowledge and skills.
Chinese philosopher Confucius stated, “Tell me and I forget, show me and I may remember, involve me and I will understand.” A tested philosophy, we engage our learners at a more personal level to get them involved in activities, to critically reflect on these activities and draw some useful conclusions, ultimately putting the results to work. Our classroom experiences are not lecture based but rather practice based. Emphasis is on learning by doing rather than by listening.
[list type="star"] Gauteng Business Process Outsourcing (BPO) In-house trainer of the Year 2009 South African National Winner for Business Process Outsourcing (BPO) In-house Trainer of the Year Presenter at the 2010 Top Ranking Performers in the Contact Center World Conference London 2010 Presenter at the 2010 Top Ranking Performers in the Contact Center World Conference Las Vegas 2010 Gold medal winner for Best Trainer for Top Ranking Performers in the Contact Center Industry Awards Europe, Middle East & Africa Region 2010 hosted by Contact Center World Silver medal winner and ranked 2nd in the world for Best Trainer 2010 hosted by Contact Center World Finalist for Best Trainer for Top Ranking Performers in the Contact Center Industry Awards Europe, Middle East & Africa Region 2011 hosted by Contact Center World [/list]
- Our Mission